Republic of Moldova 

Moldova Education Reform Project (MERP) 

Credit No. 6181-MD 

Reference No.: MERP/AF/CS/CQS-10 

Assignment Title: Consultant Company to develop and implement the Grievance Redress Mechanism (GRM) platform.

The Ministry of Education, Culture and Research (MoECR) has received financing from the World Bank Group toward the cost of the Moldova Education Reform Project, and intends to apply part of the proceeds for consulting services. 

The scope of services of this assignment is to design, develop, configure, and deploy the GRM platform as a fully functional product with all functionalities in place. 

The MoECR now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. 

For more information, including Terms of References with full qualification requirements, please visit MoECR web page: https://mecc.gov.md/ro/content/achizitii-publice 

The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers” dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.

Consultants may associate with other firms in the form of a joint venture or a sub consultancy to enhance their qualifications. 

A Consultant will be selected in accordance with the Selection Based on the Consultants’ Qualifications procurement method set out in the Consultant Guidelines. 

Further information can be obtained at the address below during office hours 09:00 to 17:00 hours. Expressions of interest must be delivered in a written form to the address below (in person or by e-mail) by November 29, 2019 16:00 o’clock, Moldova local time.

Ministry of Education, Culture and Researchof the Republic of Moldova, MERP 

Stefan cel Mare 180, 13th floor, room no. 1307, 

mun. Chisinau, Republic of Moldova MD-2004 

Tel/fax: (022) 23-25-02 

E-mail: merp@mecc.gov.md with copy to cezar.captaciuc@gmail.com and cbordeianu@consultant.com